Cancellation Policy

If you should need to reschedule or cancel your appointment, please call the office before 3 PM on the previous business day as a courtesy to our doctors and office staff. Appointments are in high demand and giving prior notice it will allow us to offer your appointment time to another patient.

We understand that emergencies can happen and will give consideration to first-time no-shows; however, in order to maintain a smoothly running schedule, we have implemented the following guidelines:

  • A small fee of $30, which does not cover the cost of the appointment, will be incurred the second time no prior notice is given.
  • Our office cannot schedule another appointment until this fee is paid.
  • Arriving more than 15 minutes late will be treated as a no-show, as we will need to reschedule your appointment.
  • Multiple cancellations may result in dismissal from our office.

Thank you for helping us maintain a full schedule so we can continue to spend the quality time you deserve for your eye care appointment. Please indicate you have read and understand this policy by signing below

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